Terms of Trade
1. Credit Account
Buyer may apply to open a Credit Account with TRu Brands. Goods will be supplied up to a credit limit on approved accounts. TRu Brands reserves the right to vary the Buyers Credit Limit or Credit terms at any time. All new customers can trade COD from the date the credit application is received.
Strictly Nett 30 days from EOM (End Of Month)
Prices of goods are subject to periodic change and 30 days notice will be given on all price changes. All prices are $AUD ex GST
All orders must be in written form via email or fax. Phone or verbal orders will not be accepted. All orders require conﬁrmation prior to dispatch including purchase order number, product details, delivery instructions etc.
5. Order Values
Orders over $250 ex GST will be FIS (Free Into Store) otherwise $10.00 ex GST surcharge will apply. Airbags are available upon request, charges will apply.
Distribution centres are in Perth & Sydney. Orders will be dispatched from the distribution centre that can provide the earliest delivery time. Lead time is 1-7 working days dependent on where stock is dispatched from.
7. Drop Shipments
All orders requested for drop shipment will ensure a fee of $15.00 ex GST
All invoices will be emailed to the default email address in our system on completion of packing order. All goods dispatched will be accompanied with a packing slip. No invoices will be shipped with goods.
9. Return Policy
All returned goods must be accompanied with a TRu Brands Return Authority form otherwise a 10% fee of the returned goods value will apply. RA’s can be requested through firstname.lastname@example.org indicating the relating invoice number / sales number, reason for return, products, colours and quantities to be returned. Unless incorrectly supplied by TRu Brands, damaged or lost in transit, goods that are faulty or defective as a result of faulty workmanship or material then:
10. Possession & Title
The goods delivered by TRu Brands to the Buyer remain the property of TRu Brands until goods are paid in full.
Customer orders will be realease as follows: